Here are the Questions everyone wants to know the answer to....
I’d like to get more information about a product before I buy it. How Can I get Some Help?
We're here to ensure you have all the knowledge you need to make a well-informed purchasing decision. If you're seeking clarification about any product available on our website, please don't hesitate to reach out to us before making a purchase. Our dedicated team is more than happy to assist you. You can get in touch via our online form, flick us an email at firstname.lastname@example.org or use the online chat option to chat with one of our tech team straight away (you'll find the chat icon in the lower right-hand corner of the screen).
Is anything else included with my purchase beyond what is shown in the photographs on the website?
In short, no. We encourage you to carefully review all product photographs to accurately understand what you'll be receiving with your purchase. Items are sold exactly as depicted in the photographs on our website, without any additional components or accessories. If you have any questions or need further assistance, please feel free to reach out to our tech team.
Are all of your products listed online?
Absolutely! Everything we currently have available for sale is listed on our website. While we regularly add new products to our offerings, the surprise is part of the fun! Be sure to check back regularly or join our email list for updates on new fun tech stuff!
Do all of your products come with a warranty?
Yes, indeed! Each and every one of our products is backed by a manufacturer's warranty. However, do keep in mind that the specifics of the warranty can vary based on the product and the brand. For detailed information, simply check out the warranty details located in the specifications table on the respective product page, just to the right of the product image.
Do you offer 'layby' or payment terms?
Certainly! Once you've selected the products you love and added them to your cart, simply opt for the Afterpay option at checkout. With Afterpay, you can grab the products immediately without paying anything upfront. Afterpay will break up your purchase over 4 small payments over 4 months at no additional cost to you.
Can you ship my order anywhere?
Yes, we are happy to ship your order to wherever you are in Australia. We strive to get all our orders on the road quickly so you can enjoy them ASAP (because we know that's super important). Some regional areas can take a little longer to get to thou so always try and order as soon as possible to avoid delays.
How much does delivery cost?
Great question! All Our orders are shipped to you for FREE! We have never charged for delivery, and we never will!
How long will delivery take?
All orders are processed and shipped within 24 hours of the payment being cleared. Delivery times to all metro areas is around 2-3 days......regional areas can take a little longer depending on where you are and what you order. if you need more information just reach out to our tech team and we will let you know all the fun details.
What If I need to return my order?
We are happy to offer a 30 day returns on all purchases. Just email us if you need to return your order and we will give you all the details. The only thing we ask of you is that you keep the original packaging intact so you can send it back to us if you need to.